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UPP Selects Vitech’s V3locity to Administer New Integrated Pension System

New centralized system will provide employers and members with easy, secure access to tools and information

University Pension Plan Ontario (UPP) today announced the selection of V3locity, Vitech’s cloud-native administration, engagement, and analytics solution, as its new integrated pension administration solution.

UPP will use V3locity’s CoreAdmin suite for the full spectrum of pension administration capabilities, along with V3locity Digital, a persona-based, self-service solution to facilitate engagement and provide employers and members with easy, secure access to information via a single web application, across a wide range of channels and devices.

“At UPP, our goal is to develop a best-in-class pension administration solution that will provide an exceptional experience for our members and employers, with enhanced tools and self-service features,” said Joanna Lohrenz, Chief Pension Officer, UPP. “We selected Vitech because of their innovative administration and digital engagement capabilities, providing us with a flexible, scalable, and secure digital-first platform.”

“We are delighted that UPP has chosen V3locity as its core pension administration platform for the future,” said Richard Hart, Vitech’s CEO. “V3locity remains a top choice of public retirement systems for its superior core administration and digital engagement capabilities, and we look forward to helping UPP streamline and enhance its operations while continuing to build its strong foundation for continued growth well into the future.”

The selection of Vitech as partner is a major milestone in the development of UPP’s member service approach. The project began with focused member town halls and a dedicated survey to gain direct insights into members’ values and priorities for their service experience. The results, which included over 10,000 written comments, are available on our Member Engagement page.

UPP is committed to keeping members and employers informed of our progress as we embark on this transformational project. Updates will be shared via our website and through our eNewsletter. Please submit any questions via email to myupp@universitypensionplan.ca.

Media Contact

Kelly Conlon
Managing Director, Strategic Communications and External Relations
media@universitypensionplan.ca

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